Support OfficePos

GUARANTEE WITH 24X7

  • Our servers are being monitored and maintained 24 hours a day, 7 days a week.
  • Our servers run like a cloud computing and can scale to meet demand for instant use.
  • Our hardware technicians are constantly reviewing and ensuring the operation of each piece of hardware.
  • Our software engineers are automatically notified if any software problem.

Besides ensuring 24x7 operation, you can benefit the service Basic Support or Support Plus for support related to your account. It should also be noted that many of the basic queries with which can be found, are answered in the manual interactive context (by pressing F1 from anywhere in the program), in the FAQ on the web, help guides and tutorials published in web:

Basic Support

Web Support

Software update

Support Plus

Web support

Software update

Remote control (*)

Expert Hotline (Phone, Skype, ..) (**)

Business hours: 9:00 - 19:00 (GMT+1).

* Please login and access Menu | Help | Remote Control and follow the instructions

** Once join to Support Plus, you will receive an email indicating how to contact Officepos.